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WEB SITE MAINTENANCE
We will maintain your new or existing web sites at an affordable cost. This enables you to focus more attention on your core business.
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The Process
Our multi-step quality control process ensures that your website gets the attention to detail and accuracy that is essential for your site's success. Communications are easily handled with e-mail, fax and telephone. You can expect to receive a telephone or email reply with production timelines from our team within 24 hours from receipt of your website maintenance request during our normal business week of Mon-Fri. We always try to accommodate any rush or emergency changes from our clients.
The Policy
- We maintain a current local backup copy of your web site additionally we back up all websites to a backup server on a daily basis.
- "Maintenance" is defined as keeping the web site current. It is not intended to be a new design.
- Updates are completed with 24 to 48 hours of the time they are received, except weekends and holidays. Updates received after 5:00pm EST may not be completed until the next business day unless prior arrangements have been made.
- Time is based on actual total time involved in completing the updates at the time of billing (usually around the 1st day of the month). If no updates or changes have been requested, there is no monthly fee for maintenance.
- Although we make every effort to make accurate changes, it is the client's responsibility to review updates and notify us of any necessary changes that need to be made. We do not charge for changes that are our fault. However, if a change needs to be made due to client error, the regular hourly update fees will be charged.
- We reserve the right to distinguish between "updates" and "new design". New design work is charged at our design rate.
- Updates should be provided electronically (by email) as much as possible. Attachments should be in .txt or .doc (Word) format. Pictures need to be .jpg or .gif. Updates may also be sent by postal mail or by fax. If you require retyping data or scanning photos it will incur an extra cost to complete the changes.
- Your web site may be using third-party components (web site trackers, weather info-feeds, etc.). We have no control over what third party sites do and take no responsibility for loss of information due to actions of these sites. Any changes to your site stemming from regulations of these third party components will be billed at the normal hourly rate.
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Flash Templates
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Designer Templates
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Photoshop Templates
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05 May, 2004
Formed Alliance with DO-IT Technologies.
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